Your first few weeks with your new system

A short checklist after installation: your handover pack, your app, export payments, your insurer and your tariff.

Welcome, and thank you for choosing REST UK. Your system looks after itself, but a few things in the first weeks will help you get the most from it.

Your checklist

Find your handover pack. We email you a link to a page on handover.rest-uk.com with all your certificates, manuals and warranty documents. Documents are added as they arrive, and the link doesn't expire. See Where are my certificates?.
Log in to your app. It shows what your system is making and using. See Understanding the numbers in your app.
Apply for export payments as soon as your MCS certificate arrives. They aren't automatic or backdated. See The Smart Export Guarantee (SEG).
Tell your home insurer you have solar panels, and a battery if you have one.
Think about your tariff. If you have a battery, a cheap overnight tariff can make a big difference in winter. See Battery Optimisation Guide: Charging on Off-Peak Tariffs.
Keep your HIES email. HIES, our consumer code, emails you your deposit protection and guarantee documents. It's genuine: keep it with your handover pack.

Generation goes up and down with the weather and the seasons. December can be around a fifth of June.
Your battery stops at a minimum level, usually around 10% to 20%. See Why does my battery stop at 10%?.
A Tesla Powerwall in Savings mode takes about a week to learn your patterns.

Please don't open the inverter or battery, or go on the roof.
If you ever need your system switched off, see System Shutdown Procedure.
Any questions at all, contact us. Our support team is here 9am to 6pm, Monday to Friday.