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Phone Line Down

Our standard office number is currently down while it is being transferred to a new provider. If you need to call in, please make contact using our local landline number: 01227 203944

Duracell Dura-I App Access

Please be aware that Duracell have made the decision to close access to the Dura-I app. Please make use of the Duracell Energy app for monitoring going forward.

Unfortunately, we have no control over this decision from Duracell, and would encourage you to forward your feedback regarding this decision on to them directly.

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Knowledgebase

Top articles

My Monitoring Is Showing No Data - What do I do?

Category: Knowledgebase

The most common cause for solar PV monitoring showing no data at all is that the monitoring has gone offline. This will often happen if you change your connection details, whether that's changing your...

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Your New Solar System: Next Steps - The Smart Export Guarantee