Reconnecting your Duracell Energy system to Wi-Fi

If you change your broadband provider, router or Wi-Fi password, your Duracell Energy inverter will lose its internet connection. Your battery keeps working, but the app may show Data Unavailable. Here's how to reconnect.

Before you start

• Your Wi-Fi needs to be 2.4 GHz.
• Your phone should be on your home Wi-Fi, with Bluetooth on.
• Check there's a light showing on the Wi-Fi dongle plugged into the inverter.
• Install or update the Dura-i app from the App Store or Google Play. This is a separate app used for setup, not the main Duracell Energy monitoring app.

Reconnecting

1. Stand within about 2 metres of the inverter.
2. Open the Dura-i app and tap Local Access on the login screen.
3. Pick your inverter from the list. Its name starts with BLE.
4. Enter the Bluetooth password. If you've never set one, or you've forgotten it, tap the Bluetooth symbol three times quickly to reset it.
5. Choose End User.
6. Open Settings from the bottom right of the overview page.
7. Scroll to WLAN, enter your Wi-Fi name and password, then press Ok.
8. Wait for the countdown to finish. You should see two green ticks, and the dongle light turns green.

If your inverter doesn't appear

• Move closer to the inverter.
• Check Bluetooth is on and the app has permission to use it.
• Close and reopen the app.