/* The help centre's stylesheet: made by scripts/help_css.mjs from portal/www/desk/style.css (the rules its pages use). Don't edit it here: change the desk's, then run scripts/sync_shared.sh. */
:root{--brand:#0E2238; --brand-2:#163453; --accent:#F5A623; --accent-ink:#1A1204;
  --bg:#EEF1F4; --surface:#FFFFFF; --surface-2:#F5F7F9; --ink:#14202E; --ink-2:#4B5968; --line:#CCD4DC;
  --ok:#2C7A4B; --ok-bg:#E2F0E7; --warn:#A8432A; --warn-bg:#F7E5DF; --info:#2A5585; --info-bg:#E3EBF5; --muted-bg:#E6EAED;
  --note:#7A5A00; --note-bg:#FBF1D9;
  
  --focus-base:#0E2238; --focus:var(--focus-base); --star:#B86E00;
  color-scheme:light;}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){--bg:#0C131B; --surface:#152029; --surface-2:#1A2733; --ink:#E5EAF0; --ink-2:#9BA9B8; --line:#2B3949;
  --ok:#5BBE85; --ok-bg:#16301F; --warn:#E5846A; --warn-bg:#3A1F18; --info:#86B1E3; --info-bg:#19293B; --muted-bg:#202C38;
  --note:#E9C46A; --note-bg:#33290F; --focus-base:#F5A623; --star:#F5A623; color-scheme:dark;}}
:root[data-theme="dark"]{--bg:#0C131B; --surface:#152029; --surface-2:#1A2733; --ink:#E5EAF0; --ink-2:#9BA9B8; --line:#2B3949;
  --ok:#5BBE85; --ok-bg:#16301F; --warn:#E5846A; --warn-bg:#3A1F18; --info:#86B1E3; --info-bg:#19293B; --muted-bg:#202C38;
  --note:#E9C46A; --note-bg:#33290F; --focus-base:#F5A623; --star:#F5A623; color-scheme:dark;}
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font:400 16px/1.5 'Barlow',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;-webkit-font-smoothing:antialiased}
h1,h2,h3,h4{font-family:'Barlow Semi Condensed','Arial Narrow',system-ui,sans-serif;font-weight:600;line-height:1.15;margin:0}
h1{font-size:2rem}
h2{font-size:1.35rem}
h3{font-size:1.1rem}
p{margin:0}
a{color:var(--info)}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--focus);outline-offset:2px}
.wrap{max-width:1100px;margin:0 auto;padding:0 20px}
@media (max-width:560px){.wrap{padding:0 16px}}
.muted{color:var(--ink-2)}
.small{font-size:.88rem}
[hidden]{display:none!important}
.sr{position:absolute;width:1px;height:1px;margin:-1px;padding:0;border:0;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.top,.hero{--focus:#F5A623}
.theme-menu{--focus:var(--focus-base)}
.top{background:var(--brand);color:#fff}
.top .wrap{display:flex;align-items:center;gap:20px;min-height:64px;max-width:1400px}
.brand{display:flex;align-items:center;gap:14px;color:#fff;text-decoration:none;flex:none}
.brand img{height:30px;width:auto;display:block}
.brand .name{font-family:'Barlow Semi Condensed','Arial Narrow',sans-serif;font-weight:700;font-size:.86rem;letter-spacing:.16em;text-transform:uppercase;color:var(--accent);line-height:1;padding:6px 0 6px 14px;border-left:2px solid var(--accent)}
.top nav{display:flex;gap:2px;margin-left:auto;flex-wrap:wrap}
.top nav a,.top nav button{border:0;background:none;padding:8px 12px;border-radius:6px;cursor:pointer;color:rgba(255,255,255,.8);font-weight:500;text-decoration:none}
.top nav a:hover,.top nav button:hover{color:#fff;background:var(--brand-2)}
.top nav [aria-current="page"]{color:#fff;box-shadow:inset 0 -3px 0 var(--accent)}
@media (max-width:560px){.brand .name{display:none}
.top nav a,.top nav button{padding:8px}}
@media (max-width:900px){.top nav{flex-wrap:nowrap;align-items:center}
.top .wrap{gap:12px}}
.top nav .rest-apps>button.ra-b{width:40px;height:40px;padding:0;justify-content:center;border:0;color:rgba(255,255,255,.8)}
.top nav .rest-apps>button.ra-b .ra-l{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
@media (max-width:520px){.top.pub .wrap{flex-wrap:wrap;gap:0 8px;min-height:0;padding-top:8px}
.top.pub .theme-toggle{margin-left:auto}
.top.pub nav{order:3;flex-basis:100%;margin:4px 0 0;flex-wrap:nowrap;gap:0}
.top.pub nav a{flex:1;display:flex;align-items:center;justify-content:center;min-height:44px;padding:8px 4px;white-space:nowrap;text-align:center;border-radius:6px 6px 0 0}}
.theme-toggle{position:relative;flex:none}
.top nav[hidden]+.theme-toggle,.top .wrap>.brand+.theme-toggle{margin-left:auto}
.theme-btn{display:grid;place-items:center;width:40px;height:40px;border:0;border-radius:8px;background:none;color:rgba(255,255,255,.85);cursor:pointer}
.theme-btn:hover,.theme-btn[aria-expanded="true"]{color:#fff;background:var(--brand-2)}
.theme-btn:focus-visible,.theme-menu button:focus-visible{outline:3px solid var(--focus);outline-offset:1px}
.theme-menu{position:absolute;right:0;top:calc(100% + 6px);z-index:50;min-width:170px;padding:6px;background:var(--surface);border:1px solid var(--line);border-radius:10px;box-shadow:0 8px 24px rgba(0,0,0,.25)}
.theme-menu[hidden]{display:none}
.theme-menu button{display:flex;align-items:center;gap:10px;width:100%;min-height:40px;padding:6px 10px;border:0;border-radius:7px;background:none;color:var(--ink);font:inherit;text-align:left;cursor:pointer}
.theme-menu button:hover{background:var(--surface-2)}
.theme-menu button[aria-checked="true"]{background:var(--surface-2);font-weight:600}
.theme-menu button[aria-checked="true"]::after{content:"✓";margin-left:auto;color:var(--accent)}
.theme-menu svg{color:var(--ink-2);flex:none}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:42px;padding:8px 16px;border-radius:8px;border:1px solid var(--line);background:var(--surface);color:var(--ink);font-weight:600;cursor:pointer;text-decoration:none}
.btn:hover{background:var(--surface-2)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.btn.primary:hover{filter:brightness(.95)}
.btn.quiet{border-color:transparent;background:none}
.btn.quiet:hover{background:var(--muted-bg)}
.btn:disabled{opacity:.55;cursor:default}
.btn.sm{min-height:34px;padding:4px 10px;font-size:.9rem}
label{display:block;font-weight:600;font-size:.92rem;margin-bottom:4px}
.field{margin-bottom:14px}
.field .hint{font-weight:400;color:var(--ink-2);font-size:.85rem}
input[type=text],input[type=email],input[type=password],input[type=search],input[type=tel],select,textarea{width:100%;min-height:44px;padding:9px 12px;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--ink)}
textarea{min-height:140px;resize:vertical;line-height:1.5}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--focus);box-shadow:0 0 0 2px var(--focus)}
.row{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}
@media (max-width:560px){.row{grid-template-columns:1fr}}
.card{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:20px}
.msg{padding:12px 14px;border-radius:8px;margin-bottom:14px}
.msg.err{background:var(--warn-bg);color:var(--warn)}
.msg.ok{background:var(--ok-bg);color:var(--ok)}
.msg.info{background:var(--info-bg);color:var(--info)}
.human:not(:empty){margin-top:14px}
.sgstate:not(:empty){margin-top:12px}
.sgstate .msg{margin:0}
.msg h2{font-size:1.1rem;margin:0 0 4px;color:inherit}
h1[tabindex="-1"]:focus,h2[tabindex="-1"]:focus{outline:none}
.pill{display:inline-flex;align-items:center;padding:2px 9px;border-radius:999px;font-size:.78rem;font-weight:600;background:var(--muted-bg);color:var(--ink-2);white-space:nowrap}
.pill.new{background:var(--accent);color:var(--accent-ink)}
.pill.open{background:var(--info-bg);color:var(--info)}
.pill.waiting{background:var(--muted-bg);color:var(--ink-2)}
.pill.closed{background:var(--ok-bg);color:var(--ok)}
.pill.closed{color:#256B41}
:root[data-theme="dark"] .pill.closed{color:var(--ok)}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]) .pill.closed{color:var(--ok)}}
.hero{background:var(--brand);color:#fff;padding:40px 0 48px}
.hero h1{margin-bottom:8px}
.hero p{color:rgba(255,255,255,.8);margin-bottom:20px}
.hero form{display:flex;gap:8px;max-width:640px}
.hero input{border-color:transparent}
main.help{padding:32px 0 64px}
.cats{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}
.cats h2{margin-bottom:10px}
.cats ul,.results{list-style:none;margin:0;padding:0}
.cats li+li,.results li+li{border-top:1px solid var(--line)}
.cats a,.results a{display:block;padding:10px 0;text-decoration:none;color:var(--ink)}
.cats a:hover b,.results a:hover b{color:var(--info);text-decoration:underline}
.cats a span,.results a span{display:block;color:var(--ink-2);font-size:.9rem}
.article{max-width:760px}
.article .crumb{margin-bottom:12px;font-size:.92rem}
.article h1{margin-bottom:6px}
.article .lead{color:var(--ink-2);font-size:1.1rem;margin-bottom:20px}
.prose p,.prose ul,.prose ol{margin:0 0 14px}
.prose h2{margin:28px 0 8px;font-size:1.25rem;scroll-margin-top:16px}
.prose h3{margin:20px 0 6px;font-size:1.06rem;scroll-margin-top:16px}
.prose ul{padding-left:22px}
.prose li{margin-bottom:4px}
.prose ol.steps{list-style:none;padding-left:0;counter-reset:step}
.prose ol.steps li{counter-increment:step;position:relative;padding-left:40px;min-height:28px;margin-bottom:10px}
.prose ol.steps li::before{content:counter(step);position:absolute;left:0;top:-1px;width:28px;height:28px;border-radius:50%;background:var(--brand);color:#fff;font-weight:600;font-size:.9rem;display:flex;align-items:center;justify-content:center}
:root[data-theme="dark"] .prose ol.steps li::before{background:var(--accent);color:var(--accent-ink)}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]) .prose ol.steps li::before{background:var(--accent);color:var(--accent-ink)}}
.prose .callout{border:1px solid var(--line);border-left:5px solid var(--info);background:var(--info-bg);border-radius:8px;padding:12px 16px;margin:0 0 16px}
.prose .callout > :last-child{margin-bottom:0}
.prose .callout-title{font-weight:600;margin-bottom:6px}
.prose .callout-tip{border-left-color:var(--ok);background:var(--ok-bg)}
.prose .callout-warning{border-left-color:var(--note);background:var(--note-bg)}
.prose .callout-danger{border-left-color:var(--warn);background:var(--warn-bg)}
.prose .tablewrap{overflow-x:auto;margin:0 0 16px}
.prose table{border-collapse:collapse;width:100%;font-size:.95rem}
.prose th,.prose td{border:1px solid var(--line);padding:8px 10px;text-align:left;vertical-align:top}
.prose th{background:var(--surface-2);font-weight:600}
.prose figure.media{margin:0 0 18px}
.prose figure.media img,.prose figure.media video{display:block;max-width:100%;height:auto;border-radius:8px;border:1px solid var(--line)}
.prose figcaption{color:var(--ink-2);font-size:.9rem;margin-top:6px}
.prose .yt{position:relative;aspect-ratio:16/9;max-width:640px;border-radius:8px;overflow:hidden;background:#000}
.prose .yt iframe,.prose .ytplay,.prose .ytplay img{position:absolute;inset:0;width:100%;height:100%;border:0}
.prose .ytplay{padding:0;cursor:pointer;background:#000}
.prose .ytplay img{object-fit:cover;opacity:.85;border:0;border-radius:0}
.prose .ytbtn{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);width:68px;height:48px;border-radius:12px;background:#c00;color:#fff;font-size:1.4rem;display:flex;align-items:center;justify-content:center}
.prose .ytplay:hover .ytbtn,.prose .ytplay:focus-visible .ytbtn{background:#e00}
.prose .ytnote{margin:6px 0 0}
.prose a.file{font-weight:500}
.prose .hlink{margin-left:6px;opacity:0;text-decoration:none;font-size:.9em;color:var(--ink-2)}
.prose h2:hover .hlink,.prose h3:hover .hlink,.prose .hlink:focus-visible{opacity:1}
mark{background:var(--note-bg);color:inherit;padding:0 2px;border-radius:3px}
.article .meta{display:flex;flex-wrap:wrap;gap:8px 14px;align-items:center;color:var(--ink-2);font-size:.9rem;margin-bottom:18px}
.article .meta .chip{background:var(--muted-bg);color:var(--ink);border-radius:20px;padding:2px 10px;font-size:.85rem}
.article .tools{margin-left:auto;display:flex;gap:6px}
.toc{border:1px solid var(--line);background:var(--surface);border-radius:10px;padding:12px 16px;margin:0 0 20px}
.toc h2{font-size:1rem;margin:0 0 6px}
.toc ol{margin:0;padding-left:20px}
.toc li{margin:2px 0}
.searchbox{position:relative;flex:1;min-width:0}
.searchbox input{width:100%}
.typeahead{position:absolute;left:0;right:0;top:calc(100% + 4px);z-index:30;list-style:none;margin:0;padding:4px;background:var(--surface);color:var(--ink);border:1px solid var(--line);border-radius:10px;box-shadow:0 8px 24px rgba(0,0,0,.18);max-height:60vh;overflow-y:auto;text-align:left}
.typeahead li{padding:8px 10px;border-radius:7px;cursor:pointer}
.typeahead li[aria-selected="true"],.typeahead li:hover{background:var(--info-bg)}
.typeahead li b{display:block}
.typeahead li span{display:block;color:var(--ink-2);font-size:.86rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.typeahead li.all{color:var(--info);font-weight:500}
.results .snip{display:block;color:var(--ink-2);font-size:.9rem;margin-top:2px}
.didyou{margin-bottom:10px}
.equip{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin:0 0 18px}
.equip .lbl{font-weight:600;margin-right:4px}
.equip button{border:1px solid var(--line);background:var(--surface);border-radius:20px;padding:4px 12px;cursor:pointer;font-size:.9rem}
.equip button[aria-pressed="true"]{background:var(--brand);border-color:var(--brand);color:#fff}
.section-h{margin:28px 0 12px;font-size:1.15rem;color:var(--ink-2)}
.section-h:first-child{margin-top:0}
.cats .cdesc{color:var(--ink-2);font-size:.92rem;margin:-4px 0 8px}
.cats .cicon{margin-right:6px}
.cats .more{border:0;background:none;color:var(--info);cursor:pointer;padding:8px 0;font:inherit}
@media print{.top,.foot,#notices,.helpful,.related,.cta,.article .tools,.hero,.toc,.hlink,.ytplay,.chatlaunch,#chat{display:none!important}
body{background:#fff;color:#000}
main.help{padding:0}
.prose .yt{display:none}
.prose a[href^="http"]::after{content:" (" attr(href) ")";font-size:.8em;word-break:break-all}}
.contact{max-width:680px}
.contact h1{margin-bottom:8px}
.contact > p{margin-bottom:20px}
.hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.foot{border-top:1px solid var(--line);padding:24px 0;color:var(--ink-2);font-size:.9rem}
.cta{margin-top:32px;display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between}
.signin{max-width:420px;margin:56px auto;padding:0 16px}
.signin h1{margin-bottom:16px}
.desk{display:grid;grid-template-columns:minmax(300px,380px) 1fr;height:calc(100vh - var(--desk-top,64px));height:calc(100dvh - var(--desk-top,64px));position:relative}
.list{border-right:1px solid var(--line);background:var(--surface);display:flex;flex-direction:column;min-height:0;min-width:0}
.empty{padding:32px 16px;text-align:center;color:var(--ink-2)}
.thead{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-start;justify-content:space-between;margin-bottom:16px}
.thead h1{font-size:1.5rem}
.thead select{min-height:38px;width:auto}
.thread{display:grid;gap:12px}
.m{border:1px solid var(--line);border-radius:10px;background:var(--surface);overflow:hidden}
.m .mh{display:flex;justify-content:space-between;gap:10px;padding:8px 14px;background:var(--surface-2);border-bottom:1px solid var(--line);font-size:.88rem}
.m .mh b{font-weight:600}
.m .mb{padding:12px 14px;white-space:pre-wrap;overflow-wrap:anywhere}
.m.out{border-left:4px solid var(--accent)}
.desk .m.out{border-left-color:var(--info)}
.desk .m.out .mh{background:var(--info-bg);border-bottom-color:color-mix(in srgb,var(--info) 22%,transparent)}
.desk .m.in{border-left:4px solid var(--line)}
.pill.staff{display:inline-flex;align-items:center;gap:4px;background:var(--brand);color:#fff;font-size:.72rem;padding:1px 8px 1px 3px;margin-left:4px;vertical-align:1px}
.pill.staff img{width:14px;height:14px;border-radius:3px;display:block}
:root[data-theme="dark"] .pill.staff{background:#2A3D55}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]) .pill.staff{background:#2A3D55}}
@media (min-width:1100px){.desk .thread .m.out{margin-left:32px}
.desk .thread .m.in{margin-right:32px}}
.m.note{background:var(--note-bg);border-color:transparent}
.m.note .mh{background:transparent;border-bottom-color:rgba(0,0,0,.08);color:var(--note)}
.m .mb.html{padding:0;white-space:normal;background:#fff}
.linkish{all:unset;cursor:pointer;color:var(--info);text-decoration:underline}
.linkish:focus-visible{outline:3px solid var(--focus);outline-offset:2px}
.atts{display:flex;flex-direction:column;gap:8px;margin:0 14px 12px;padding:10px 12px;border-radius:10px;border:1px solid var(--line);background:var(--surface-2)}
.atts-h{font-size:.8rem;font-weight:700;letter-spacing:.02em;color:var(--ink-2)}
.att-files{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.atts .att-chip:hover{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent)}
.atts .att-chip:focus-visible{outline:3px solid var(--focus);outline-offset:2px}
.atts .att-chip{all:unset;box-sizing:border-box;cursor:pointer;display:inline-flex;align-items:center;gap:8px;max-width:100%;min-height:36px;padding:5px 12px 5px 6px;border-radius:8px;border:1px solid var(--info);background:var(--info-bg);color:var(--ink);font-size:.88rem;line-height:1.35;text-decoration:none}
.atts .att-chip.gone{cursor:default;border-style:dashed;border-color:var(--line);background:transparent;color:var(--ink-2)}
.att-chip .att-n{min-width:0;word-break:break-all;font-weight:600}
.att-chip.gone .att-n{font-weight:400}
.att-chip .att-s{color:var(--ink-2);font-size:.8rem;white-space:nowrap}
.fk{flex:none;display:inline-flex;align-items:center;justify-content:center;min-width:44px;padding:2px 6px;border-radius:5px;font-size:.7rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;background:var(--info);color:var(--surface)}
.fk-pdf,.fk-video{background:var(--warn)}
.fk-sheet,.fk-photo{background:var(--ok)}
.fk-audio{background:var(--note)}
.att-chip.gone .fk{background:var(--muted-bg);color:var(--ink-2)}
@media (max-width:860px){.desk{grid-template-columns:1fr;height:auto}
.list{border-right:0}}
.back{display:none}
@media (max-width:860px){.back{display:inline-flex}}
@media (min-width:861px){.desk.full{grid-template-columns:1fr}
.desk.full .list{border-right:0}
.desk.full .back{display:inline-flex}}
.settings{max-width:680px;padding:24px 20px 48px;margin:0 auto}
.settings h1{margin-bottom:16px}
.settings .card{margin-bottom:16px}
.settings h2{margin-bottom:8px}
.settings p{margin-bottom:12px}
.reports{max-width:1100px;margin:0 auto;padding:24px 20px 56px}
.reports section{margin-top:28px}
.reports h2{margin-bottom:12px}
.tablewrap{overflow-x:auto;background:var(--surface);border:1px solid var(--line);border-radius:12px}
.files .attach{cursor:pointer}
.files .attach:focus-within{outline:3px solid var(--focus);outline-offset:2px}
.filelist{list-style:none;margin:8px 0 0;padding:0;display:grid;gap:4px;font-size:.92rem}
.filelist:empty{display:none}
.filelist li{display:flex;gap:8px;align-items:baseline;flex-wrap:wrap}
.files .hint{margin-top:6px}
.fileerr{color:var(--warn);margin-top:4px}
.fileerr:empty{display:none}
.tpage{max-width:760px}
.tpage h1{font-size:1.6rem}
.tpage .m.in{border-left:4px solid var(--info)}
.thead select{max-width:220px}
.mb.rich{white-space:normal}
.mb.rich p{margin:0 0 10px}
.mb.rich blockquote{margin:0 0 10px;padding:4px 12px;border-left:3px solid var(--line);color:var(--ink-2)}
.mb.rich ul,.mb.rich ol{margin:0 0 10px;padding-left:22px}
.mb.rich img{max-width:100%;height:auto;border-radius:4px}
.mb.rich h2,.m .mb.own h2{font-size:1.25rem;line-height:1.3;margin:0 0 10px}
.mb.rich h3,.m .mb.own h3{font-size:1.08rem;line-height:1.3;margin:0 0 8px}
.mb.rich hr,.m .mb.own hr{border:0;border-top:1px solid var(--line);margin:14px 0}
.mb.rich span[style*="background-color"],.m .mb.own span[style*="background-color"]{color:#14202E;padding:0 2px;border-radius:2px}
.pill.spam{background:var(--ok-bg);color:var(--ok)}
.monq{border:1px solid var(--line);border-radius:10px;padding:14px 16px 4px;margin:0 0 16px;background:var(--surface-2)}
.monq legend{font-weight:600;padding:0 6px}
.monq>p.hint{margin:0 0 10px}
.monq-card,.monsum{margin:0 0 20px}
.monq-card h2,.monsum h2{margin-bottom:6px}
.monsum dl{margin:8px 0 12px;display:grid;grid-template-columns:auto 1fr;gap:4px 12px}
.monsum dt{color:var(--ink-2)}
.monsum dd{margin:0}
.suggest h2{margin-bottom:4px}
.sglist{list-style:none;margin:16px 0;padding:0;display:grid;gap:10px}
.sglist details{border:1px solid var(--line);border-radius:10px;background:var(--surface)}
.sglist summary{cursor:pointer;padding:12px 14px;display:grid;gap:2px;list-style:none}
.sglist summary::-webkit-details-marker{display:none}
.sglist summary b::after{content:" ›";color:var(--accent)}
.sglist details[open] summary b::after{content:" ⌄"}
.sglist summary span{color:var(--ink-2);font-size:.92rem}
.sglist summary:focus-visible{outline:3px solid var(--focus);outline-offset:-1px;border-radius:10px}
.sgbody{padding:0 14px 14px;border-top:1px solid var(--line);margin-top:2px;padding-top:12px}
.sgacts{display:flex;gap:8px;flex-wrap:wrap}
[role="tabpanel"]:focus-visible{outline:none}
label.inline{display:inline-flex;align-items:center;gap:6px;margin-right:18px;font-weight:400}
.foot .stafflink{float:right;color:var(--ink-2)}
.top nav a.staff{border-left:1px solid rgba(255,255,255,.18);border-radius:0}
.top nav a.staff~a.staff{border-left:0}
@media (max-width:560px){.foot .stafflink{float:none;display:block;margin-top:8px}}
.msg.warn{background:var(--warn-bg);color:var(--warn);border-left:4px solid var(--warn);margin-bottom:10px}
.svcard .sv+.sv{margin-top:12px;padding-top:12px;border-top:1px solid var(--line)}
.svcard .sv p+p{margin-top:4px}
.sv-ans{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:6px 0}
.sv-c{margin:6px 0;padding:6px 10px;border-left:3px solid var(--accent);background:var(--surface-2);border-radius:0 6px 6px 0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:.92rem}
.popular{margin-bottom:16px;border-top:4px solid var(--accent)}
.popular h2{margin-bottom:10px}
.popgrid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:4px 16px}
.popgrid a{display:block;padding:10px 0;text-decoration:none;color:var(--ink)}
.popgrid a:hover b{color:var(--info);text-decoration:underline}
.popgrid a span{display:block;color:var(--ink-2);font-size:.9rem}
.popgrid b::before{content:"📌 ";font-weight:400}
.kbfb blockquote{margin:6px 0;padding-left:10px;border-left:3px solid var(--line)}
.sent{max-width:640px;margin:8px auto 0;text-align:center;padding:32px 24px}
.sent-tick{width:64px;height:64px;margin:0 auto 14px;border-radius:50%;background:var(--ok);color:#fff;font-size:34px;line-height:64px;font-weight:700}
.sent h1{margin-bottom:6px}
.sent h1:focus{outline:none}
.sent-lead{color:var(--ink-2);font-size:1.05rem;margin:0 0 20px}
.sent-ref{display:inline-flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:4px 14px;padding:14px 22px;margin:0 0 20px;border:2px solid var(--ok);border-radius:12px;background:var(--ok-bg)}
.sent-ref-label{flex-basis:100%;font-size:.8rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--ok)}
.sent-ref-num{font-size:2.2rem;font-weight:700;letter-spacing:.03em;color:var(--ink);font-variant-numeric:tabular-nums;user-select:all}
.sent-mail{text-align:left;margin:0 0 20px;padding:12px 14px;border-radius:8px;background:var(--surface-2)}
.sent-mail.warn{background:var(--warn-bg);color:var(--warn)}
.sent h2{text-align:left;font-size:1.1rem;margin:0 0 8px}
.sent-next{text-align:left;margin:0 0 20px;padding-left:22px;display:grid;gap:6px}
.sent-back{margin:0}
@media (max-width:560px){.sent{padding:24px 16px}
.sent-ref-num{font-size:1.8rem}}
.sent-msg{text-align:left;margin:0 0 20px;padding:12px 14px;border-left:4px solid var(--info);border-radius:0 8px 8px 0;background:var(--surface-2)}
.sent-msg h2{margin:0 0 6px;font-size:.8rem;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2)}
.sent-subj{font-weight:600;margin:0 0 4px}
.sent-body{white-space:pre-wrap;overflow-wrap:anywhere;max-height:320px;overflow:auto;position:relative}
.helpful{margin:28px 0 20px;padding:16px 18px}
.helpful h2{font-size:1.05rem;margin:0 0 10px}
.helpful h2:focus,.hf-done:focus{outline:none}
.hf-ask{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.hf-ask h2{margin:0 8px 0 0}
.hf-reasons{border:0;padding:0;margin:0 0 10px;display:grid;gap:6px}
.hf-reasons label{display:flex;gap:8px;align-items:center}
.hf-acts{display:flex;gap:8px;margin-top:10px}
.hf-done{margin:0}
.related{margin:0 0 20px}
.related h2{font-size:1.1rem;margin:0 0 8px}
#notices .notice{background:var(--info-bg);color:var(--info);border-bottom:1px solid var(--line);padding:10px 0;font-size:.95rem}
#notices .notice.warn{background:var(--warn-bg);color:var(--warn)}
.reqlist{list-style:none;margin:16px 0 0;padding:0;display:grid;gap:10px}
.reqlist .card{padding:0}
.reqlist a{display:grid;gap:6px;padding:14px 16px;color:inherit;text-decoration:none;border-radius:12px}
.reqlist a:hover{background:var(--surface-2)}
.req-a{display:flex;justify-content:space-between;gap:10px}
.req-b{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.kbfb{list-style:none;margin:8px 0 0;padding:0;display:grid;gap:8px}
.kbfb blockquote{margin:4px 0 0;padding:4px 10px;border-left:3px solid var(--line);white-space:pre-wrap;overflow-wrap:anywhere}
.pill.needs-you{background:var(--accent);color:var(--accent-ink)}
.btn.quiet.danger{color:var(--warn)}
.customers .card{margin-bottom:16px}
.customers dl{margin-top:6px}
.botanswer{margin:14px 0;padding:14px 16px;border:1px solid var(--line);border-left:4px solid var(--info);border-radius:10px;background:var(--surface)}
.botanswer p{margin:6px 0}
.botfrom{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.botpill{display:inline-block;font-size:.75rem;font-weight:600;padding:1px 8px;border-radius:999px;background:var(--info-bg);color:var(--info)}
.chatbox{position:fixed;right:16px;bottom:16px;z-index:50;--chat-accent:var(--accent);--chat-ink:var(--accent-ink)}
.chatbox.left{right:auto;left:16px}
.chatlaunch{border:0;border-radius:999px;padding:12px 18px;background:var(--chat-accent);color:var(--chat-ink);font-weight:600;font-size:1rem;cursor:pointer;box-shadow:0 4px 16px rgba(0,0,0,.25);position:relative}
.chatdot{position:absolute;top:6px;right:8px;width:10px;height:10px;border-radius:50%;background:var(--warn)}
.chatpanel{width:min(380px,calc(100vw - 32px));max-height:min(620px,calc(100vh - 32px));display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:0 8px 30px rgba(0,0,0,.3);overflow:hidden}
.chathead{display:flex;align-items:center;gap:8px;padding:10px 12px;background:var(--brand,#0E2238);color:#fff}
.chathead{border-bottom:3px solid var(--chat-accent)}
.chattitle{display:flex;flex-direction:column;line-height:1.2;min-width:0;flex:1}
.chattitle span{font-size:.8rem;opacity:.8}
.chatteam{display:flex}
.chatteam .cav{border:2px solid var(--brand,#0E2238)}
.chatteam .cav+.cav{margin-left:-10px}
.chatx{background:none;border:0;color:#fff;font-size:1.4rem;cursor:pointer;line-height:1;padding:0 4px}
.chatbody{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:8px;min-height:120px}
.cm{max-width:88%;display:flex;gap:8px;align-items:flex-end}
.cmb{padding:8px 10px;border-radius:10px;background:var(--surface-2);overflow-wrap:anywhere;min-width:0}
.cm.me{align-self:flex-end}
.cm.me .cmb{background:var(--info-bg)}
.cm.bot .cmb{border-left:3px solid var(--info)}
.cmtitle{font-weight:400}
.cav{width:28px;height:28px;border-radius:50%;flex:none;object-fit:cover;display:inline-flex;align-items:center;justify-content:center;font-size:.72rem;font-weight:600;background:var(--chat-accent,var(--accent));color:var(--chat-ink,var(--accent-ink))}
.cav.bot{background:#FFF4DC;color:#E8900C;border:1px solid #F5C25A}
.chatbtn{border:0;border-radius:8px;padding:8px 14px;background:var(--chat-accent);color:var(--chat-ink);font:inherit;font-weight:600;cursor:pointer}
.chatbtn.sm{padding:4px 10px;font-size:.85rem}
.chatbtn.ghost{background:transparent;color:var(--ink);border:1px solid var(--line)}
.chatbtn:disabled{opacity:.6;cursor:default}
.chatlink{background:none;border:0;color:var(--ink-2);text-decoration:underline;font:inherit;font-size:.85rem;cursor:pointer;margin:0 12px 10px;align-self:flex-start}
.chatlbl{font-size:.85rem;font-weight:600;margin-top:2px}
.chatopt{font-weight:400;color:var(--ink-2)}
.chathint{font-size:.75rem;color:var(--ink-2);margin-top:-2px}
.chatcheck{display:flex;gap:8px;align-items:center;font-size:.9rem}
.chatcheck input{width:auto}
.chatform select{width:100%}
.chatbody{min-height:60px}
.chatsmall{font-size:.75rem;color:var(--ink-2);margin:0}
body.embed{background:transparent}
.chatbox.embed .chatlaunch{box-shadow:0 2px 10px rgba(0,0,0,.25);white-space:nowrap}
.chatbox.embed.full:has(.chatpanel){inset:0}
.chatbox.embed.full .chatpanel{width:100%;height:100%;max-height:none;border-radius:0;border:0}
.cmfrom{font-size:.75rem;color:var(--ink-2);margin-bottom:2px}
.chatform{display:grid;gap:6px;padding:10px 12px;border-top:1px solid var(--line)}
.chatform.row{grid-template-columns:1fr auto;align-items:end}
.chatform input,.chatform textarea{width:100%}
.chatform textarea{min-height:0}
.chatform.row textarea{max-height:120px}
.chatbot{display:flex;flex-wrap:wrap;gap:6px;align-items:center;padding:8px 12px;border-top:1px solid var(--line);font-size:.9rem}
.chatwait{padding:0 12px}
.chatpanel>.linkish{margin:0 12px 10px;align-self:flex-start}
.chatpanel .msg{margin:8px 12px}
@media print{.chatbox{display:none}}
.lbl{display:block;font-weight:600;font-size:.9rem;margin-bottom:4px}
#chatstart{overflow-y:auto;flex:0 1 auto;min-height:0}
.chattyping{display:flex;gap:8px;align-items:center;margin:0;padding:4px 12px 8px;font-size:.85rem;color:var(--ink-2)}
.dots{display:inline-flex;gap:3px;margin-left:4px;vertical-align:middle}
.dots i{width:5px;height:5px;border-radius:50%;background:currentColor;opacity:.3;animation:dotp 1.2s infinite}
.dots i:nth-child(2){animation-delay:.2s}
.dots i:nth-child(3){animation-delay:.4s}
@keyframes dotp{0%,60%,100%{opacity:.3}30%{opacity:1}}
@media (prefers-reduced-motion:reduce){.dots i{animation:none;opacity:.7}}
.thread.newest{margin-top:16px}
.m .mb.html.own{padding:12px 14px;background:transparent}
.m .mb.own p{margin:0 0 .8em}
.m .mb.own p:last-child{margin-bottom:0}
.m .mb.own ul,.m .mb.own ol{margin:0 0 .8em;padding-left:22px}
.m .mb.own blockquote{margin:0 0 .8em 2px;padding-left:12px;border-left:3px solid var(--line);color:var(--ink-2)}
.m .mb.own img{max-width:100%;height:auto;border-radius:4px}
.m .mb.own a{color:var(--info)}